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Technology continues to change our day-to-day lives in so many ways.
In recent years, the industry is introducing virtual solutions into mobility to support or
replace assignment planning, pre-decision trips, home-finding solutions, pre-move home
surveys, etc. Virtual solutions can save time, money and even improve the customers
experience.
Artificial Intelligence can simulate human conversations in the form of chatbots to offer
support that falls somewhere in between a really good FAQ list and a conversation with an
expert. These technological advancements add a wow factor to the industry, though they do
have their limitations.
Going forward we will see growth in the advantages that technology brings, and yet we
predict that we will also see an increase in discussions around the limitations of technology.
Companies have very real concerns around the risks that technology brings and are working
hard to prevent cyber breaches and protect employee data.
04-02-2019 13:45 - 14:35
Hosted by: Tony BaldassaroMessages will be visible for table members and will NOT be shared on Facebook.